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miguel angerlf50236878
miguel angerlf50236878
Participant
January 30, 2026
Question

Acrobat XI Pro Activation

  • January 30, 2026
  • 3 replies
  • 228 views

I bought Adobe Acrobat Pro XI . Recently due to a hard drive failure I had to reinstall Adobe Acrobat Pro XI in a new computer. The product was registered to my Adobe Account online. While reinstalling, I used my key from my Adobe Account but it constantly says invalid key. So, I installed the product as a trial and signed in with my Adobe Account ID and password but every day the program asks me to license it before using it. I hit License button and sign in with my Adobe ID and password and it goes away only to reappear in 24 hours. Need to have a stop to this madness.

Best regards,

 

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    3 replies

    ttransou
    ttransou
    Participant
    March 19, 2026

    I have learned too that I’m screwed with this.  Followed directions to deactivate old computer and now that one does not work either

     

    Amal.
    Amal.
    Legend
    January 30, 2026

    Hi ​@miguel angerlf50236878 

     

    ++ Adding to the discussion 

     

    For more information, please go through the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html 

     

    ~Amal

     

     

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    January 30, 2026

    I’m afraid the only option you have is to acquire a current version of Acrobat Pro, by either subscribing or purchasing a three-year license.

    Acrobat Pro XI hasn’t been supported since 2017, and activation servers that authorize installations were shut down long ago. 

    Wish I had better news for you,

    Randy

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