Acrobat Xi Pro cannot be deactivated because previous computer was reimaged

Forum|Forum|2 years ago
February 6, 2024
1 reply
345 views

The previous computer my Acrobat XI Pro was installed on was reimaged. There is nothing to uninstall or deactivate. How can I activate my Acrobat on a replacement computer?

How to

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try67

Community Expert

Just try it. If it fails you'll need to contact Adobe Support directly and ask for an "activation count reset" for your license.

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