Skip to main content
Wayzata
Wayzata
Participant
April 13, 2020
Question

Acrobat XI Pro jpeg conversion to pdf fails.

  • April 13, 2020
  • 1 reply
  • 158 views

Convert to Adobe PDF fails using Acrobat XI Pro. Can't seem to fix it.

 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 13, 2020

Hi Howard, 

 

We are sorry for the trouble. Would you mind sharing more details about the issue you are experiencing? 

 

Do you get any error message or code while conversion? If yes, please share the screenshot of the same for a better understanding.

 

What is the version of the application you are using? To check the version of the application please use the link (https://helpx.adobe.com/acrobat/kb/identify-product-version.html) 

 

The last update for Acrobat XI was released on 14th Nov 2017 v11.0.23. Please make sure you have the application updated. Go to help > check for updates.

 

Additionally, Adobe Acrobat XI is an end of life application and no longer supported. For more information please refer to the help article (https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html)

 

Regards

Amal

 

 

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices