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fbm29754842
fbm29754842
Participant
February 8, 2017
Question

Acrobat XI Pro, "Sanitize Document" reduces doc's resolution

  • February 8, 2017
  • 2 replies
  • 2343 views

Hi,

I'm having trouble with Acrobat's Sanitize Document function.

Each time I use it and Save the changes by overwriting the sanitized document, the document's resolution is lowered to 150 DPI from 300 DPI.

I don't Save as Optimized so I have no clue why the document's resolution is being lowered. Is Sanitize Document somehow connected to Optimize PDF?

Where do I disable the change of resolution?

Thanks,

Mark

This topic has been closed for replies.

2 replies

T
Tom28009858d7ro
Known Participant
November 10, 2024

The fault you have described is due to overlapping objects on one or more pages of your PDF files.

 

Do not just hit the sanitize button, instead clickon selective sanitize and when Acrobat has identified what you might want to lose uncheck the option that removes overlapping objects.

T
Tom28009858d7ro
Known Participant
November 10, 2024

Forgot to mention, this free online PDF documents analyzer will identify the pages that are causing your problems.

girijaAgarwal
Adobe Employee
girijaAgarwal
Adobe Employee
February 8, 2017

Hi fbm29754842,

We apologize for the issue you are facing.

Could you please share the file and the output with us.

Sending you a private message with the email address you need to send the files at.

Thank you for your patience!

Regards,

Girija

S
simonrobbrecht
Participant
October 27, 2017

Hi,

I am having the same issue as TS.

Any solutions?

Thank you,

Simon

girijaAgarwal
Adobe Employee
girijaAgarwal
Adobe Employee
November 23, 2017

Hi Simon,

This behavior is As-Designed.

During the sanitization process, every PDPage having images is rasterized and this is done at a fixed dpi of 144.

However, I have reported this as a change request to the concerned team. We will inform you if there is a workaround or change in the same.

Thanks,

Girija

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