acrobate dc download

I purchased an Adobe Acrobat DC subscription.  It shows on Creative Cloud that I own it and can download.  But when I try to download, I get a message that my trial subscription has expired and I need to buy it.  But I already own it and it shows up on Creative Cloud that I own it.  So I need it, I bought it, but I can't use it. I am about to ask my high school son, who is a Chromebook techie, if he can help me.  He says that there are better products on Chrome and they are free or cheaper.

REMOVED frustrated. Wasting an entire afternoon.

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https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730