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Kabboroo
Kabboroo
Inspiring
March 1, 2020
Question

AcrobatNotificationClient.exe stopped working

  • March 1, 2020
  • 2 replies
  • 3875 views

Every day, sometimes several times a day, errors are logged in Windows Event Viewer and Reliability/Problems that AcrobatNotificationClient.exe stopped working.  

Windows 10 64-bit, Adobe CC 2020 - both up to date

 

error details:

Description
Faulting Application Path: C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe

Problem signature
Problem Event Name: MoAppCrash
Package Full Name: AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r
Application Name: praid:App
Application Version: 0.0.0.0
Application Timestamp: 5b98afbd
Fault Module Name: combase.dll
Fault Module Version: 10.0.18362.628
Fault Module Timestamp: fe3c155d
Exception Code: 800705b4
Exception Offset: 0007f11d
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5012
Additional Information 2: 50124c9c3d967ead35f2d90ac2678226
Additional Information 3: 3e7a
Additional Information 4: 3e7a84536b2e76af8502ad3fa408f7c7

Extra information about the problem
Bucket ID: 8832b3a21875599ca3b216acbe548c16 (1419221763758525462)

    2 replies

    J
    J R3671294958rl
    Participant
    April 13, 2024

    Four years later, me too.

     

    This forum looks super useful!

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    April 25, 2024

     Hi there,

     

    Hope you are doing well and thanks for reaching out.

     

    Would you mind sharing more details about the issue, what is the workflow/steps you are doing? A small video recording of the same would be very helpful.

     

    What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.

     

    ~Amal

    T
    techu30786899
    Participant
    July 22, 2020

    Same, haven't been able to find much on it.

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