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K
Kirby
Participant
October 21, 2019
Question

AcrobatPro 11 on Mac Mojave 10.14.5 keep getting "application damaged" message after reinstall

  • October 21, 2019
  • 1 reply
  • 347 views

I keep reinstalling AcrobatPro1. Sometimes it works for a week or two and others (likenow) I do the reinstall and get the message "Your application install seems to be damaged. Resintall the application." I have done that several times and get the same message. I have had Adobe support reinstall and it works for a week or so and then stops. Now they just sent me to the forum. Hope someone here can help. I can't afford to buy a new version.

 

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    1 reply

    T
    Test Screen Name
    Legend
    October 21, 2019

    One tip as an aside (I have nothing on your problem): DO NOT upgrade to Catalina, as you WILL need all new software. Acrobat XI will not run on Catalina. Acrobat XI wasn't made for 10.14.5 either, maybe better to downgrade to a supported system if you want to run old software.

    A
    Adobe Employee
    Ansh
    Adobe Employee
    October 21, 2019

    Hi,

    Thanks for reporting this to Adobe. But I am afraid that Acrobat Pro 11 will not work with Mac OS 10.14 as Adobe does not support it. Now you can either download Acrobat Pro DC if you want to run Acrobat on 10.14 Mac OS or you have to downgrade your system OS.

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