AcroExch issue 2020

Hi there

Hope you are doing well and soorry for the trouble. As described, you are getting the error when inserting PDF into Word doscument.

Would you mind sharing the steps you are doing to insert the PDF into Word? Please try to insert it directly using using Insert -> Object -> Create New and see if that works.

Also, what is the version of the Adobe Acrobat/Reader DC you are using? To check the version goto Help > About Acrobat And make sure you have the latest version installed. Go to Help > Check for updates

You may also try to turn off the protected mode for testing (Windows Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at start up' Turn off the protected mode and uncheck enhanced security > Click OK and reboot the computer.
Note: Please turn on the security after testing to avoid security risks.

Let us know how it goes

Regards

Amal