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January 19, 2026
Question

Acrordr update hogging memory

  • January 19, 2026
  • 1 reply
  • 59 views

I am having a terrible time with memory on my computer. It keeps announcing it's short on memory. I have an older HP Stream tablet running Windows 10, not able to be undated to Windows 11, and no way to increase the storage on the device. I move gigs of data to flash drives and delete programs I wasn't using, manage to get a few gigs clear, and then the problem re-emerges after a few weeks. I went through the storage, tallying up the sizes of all the visible folders in C plus the other areas where it will give me sizes, and found almost 10 gigs unaccounted for. I used something called TreeSize which identified the major problem as Acrobat, specifically AcroRdrDCx64...and-so-on, 15 files and an archive totalling 8 gigs. AcroRdrDCx...etc shows up on a file search in the ProgramData/Acrobat/Arm folder; I presume that's a hidden folder since it doesn't show up in my Windows file folder index. My question is this: is my computer failing to delete old updates after they're installed? If so, how do I fix this to both get rid of the existing excess and stop it from happening again? If not, how do I keep these updates from grabbing up all the available memory? I only have Adobe Reader, and I don't think that one is supposed to be taking 20% of my hard drive, so clearly my computer is doing something wrong.

1 reply

creative explorer
Community Expert
Community Expert
January 19, 2026

@carlos_4895 Most likely, yes. Your tablet is failing to clean up after itself! If by chance when an update is interrupted, fails, or if a "Repair" operation is triggered, your tablet sounds like it is keeping the Adobe multiple 500MB+ installers! And over time, it will accumulate to gigs quite easily. I would strongly suggest to disable the auo update in this case, and go ahead and remove those multiple installers. 

m
January 19, 2026
Thank you so much! This has been such a headache for me.