AcroServicesUpdater2_x86.exe Problem

Forum|Forum|2 years ago
April 2, 2024
4 replies
4085 views

Good morning
On my Windows Server 2012 R2 I have installed Adobe Acrobat Pro and Reader v. 2024.001.20629. For some time it has happened to me that after an Adobe update in task manager it often compares the AcroServicesUpdater2_x86.exe process which blocks Adobe with the Update installation dialog box... Wait a few minutes while the update is installed... To solve this problem I am forced to restart the server after every Adobe update. It's very annoying and blocking for work. How is it resolved?

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Correct answer Eric Dumas

There are a lot of posts about the conflits happening on machines with Pro and Reader installed.

It looks like you need to choose one single tool, not having 2 installed.

You add your vote to the suggestion to have both installed at the same time on https://acrobat.uservoice.com

Eric Dumas

Correct answer

Community Expert

There are a lot of posts about the conflits happening on machines with Pro and Reader installed.

It looks like you need to choose one single tool, not having 2 installed.

You add your vote to the suggestion to have both installed at the same time on https://acrobat.uservoice.com

W

WhatDaDillio5

Participating Frequently

I am getting the error message that "AcroServicesUpdater2_x86.exe has stopped working."

When I search the web, I am led to this post.

I'm using Windows 11, and my company is a Creative Cloud subscriber. From what I can tell, I only have Acrobat installed. I cannot seem to find Reader installed on my machine. Is there a way to tell?

Here is my program listing from Creative Cloud Desktop and my Apps and Features in Windows (attached).

H

hoverboy

Participant

Same issue here. I have a Creative Cloud subscription and only appear to have Acrobat installed, not Reader. Checked for an update from within Acrobat but it says I have the latest version installed. Can someone help resolvers this? Whatdadillio posted in October with no response, presumably because people think the issue has been resolved, but I only found this thread and one that said an update had been issued, but that apparently doesn't apply to this situation? Any guidance would be appreciated. It's not a vital issue, as the error does not seem to cause any problems, but it is annoying to see it when my machine wakes up from sleep.

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