Activation Account Reset Request

I have called Adobe support several times now asking them to do an "activation count reset" and none of them will perform this simple task. I even asked to speak with a supervisor and all they would do is arrange a call back. Any suggestions? They act like they dont know how to do an "activation account reset" and just want to push and sell a monthly subscription. I bought the Acobat X Pro CD with serial from a computer store on March 3rd and tried to activate it, but it keeps saying it was already activated on 2 other computers and that I must deactivate it on the other  2 computers. I only have 1 computer, so I dont understand why its saying anything about any other computers. Support as I mention is useless and all they want to do is sell you a monthly subscription to something I dont want. When I called them, all I said was I need "An Activation Reset" and gave them the serial number and my name an email address. He tells me that that product Acrobat X Pro is no longer supported and my reply was thats irrelevant. Either he is unwilling to push a couple buttons to perform this "Activation Account Reset" or he doesnt know how. Any suggestions would be greatly appreciated. Thanks