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Alex_BIO
Participant
June 7, 2018
Question

Activation issue

  • June 7, 2018
  • 2 replies
  • 1104 views

I can not activate my license Acrobat Professional DC2015 12.0 MLP AOO License RU (65258631) (TLP 5.0 LICENSE PROGRAM - CORPORATE).

I'm download distributive from Adobe Licensing Web Site (LWS). After the installation, I performed an offline activation, but the program requested logon with the adobe account.  After login, the program asks to enter the serial number or activate the trial. After entering the serial number without any errors, again asks to logon under the adobe account and so on again.

This topic has been closed for replies.

2 replies

Participant
July 26, 2018
All CS4 and CS5 users. All of a sudden are you having activation issues even though you been using CS5 or CS4 for years. Via your Adobe account they are causing the new activation errors on your PC so you will change to the Creative Cloud rent by the month for the rest of your life version of your suite. Fortunately for all of us this is being investigated by the government.


,

kglad
Community Expert
Community Expert
June 7, 2018

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

Alex_BIO
Alex_BIOAuthor
Participant
June 8, 2018

Adobe support is activate it offline remotely, thanks

kglad
Community Expert
Community Expert
June 8, 2018

you're welcome.