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Participant
December 18, 2023
Question

Activation issue Acrobat Pro X

  • December 18, 2023
  • 1 reply
  • 824 views

I have a purchased version of Acrobat Pro X that I installed on a new workstation and I am trying to activate.  Adobe says I have exceeded the number of activations allowed and subsequently the software will not activate.  I have uninstalled the software from my previous workstation but not sure what else I can do.  Please advise.

1 reply

Amal.
Community Manager
Community Manager
December 22, 2023

Hi @Gary34329424wg1b 

 

Adobe Acrobat X is an EOL application. https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-x-reader-x.html

 

End of Support means that Adobe no longer provides technical support or distributes runtimes. This policy affects product and security updates for all derivatives of a product or product version. Adobe strongly recommends that customers update to the latest versions of Adobe Acrobat Reader and Adobe Acrobat. By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

 

Regards

Amal

Participant
July 2, 2024

That does not answer the question as the block is from Adobe.  I have the same problem and activation is blocked despite deactivating previous installs on other PC!