Participant

Answered

Add Text Comment - fades and grays out

Forum|Forum|9 years ago
December 9, 2016
6 replies
20592 views

I've used the "Add Text Comment" feature for years with no problem, but now when I've finished putting in the text and leave the box the letters fade and gray. I've tried everything I can find in the format bar. When the box is active, the text is perfect. When the box is not active the text washes out similar to as being set behind an image. I tried the Chat Tech, but that was very time absorbent and proved to be totally useless.

Help please? Any ideas?

Correct answer jimp8712873

I work in IT and found that Uninstalling the application and then removing the folder c:\program files (x86)\Adobe and then re-installing, solved the issue.

jimp8712873Correct answer

Participant

I work in IT and found that Uninstalling the application and then removing the folder c:\program files (x86)\Adobe and then re-installing, solved the issue.

P

PKA323

Participant

I completely uninstalled the application, and then removed the folder c:\program files (x86)\Adobe, and then rebooted, and then downloaded/re-installed Adobe Pro fresh from the online store, but it did not solve the issue.
Anyone have any other ideas to prevent text comments from fading?

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Info27778376q2vk

Participant

I have no idea to fix this, but I use "Add text box", then type my text, click outside, right click on the box, go to "Properties", change the "Border Color" to white, and 100% Opacity, and tick the box for "Make Properties default".

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Mark5CFE

Participant

This issue just started happening to me also. Has NEVER happened before. Just started all of a sudden.

And, no, the answer that mentioned it is just because you are commenting is irrelevant. I expect to have my comments visble when marking up a set to be corrected by the author. They should be visible.

This is one of the reasons I HATE Adobe Acrobat. Bluebeam is soooo much better for marking up drawings, but my company only has Acrobat.

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sharroun5E1B

Participant

I ran into this problem as well--so frustrating! There are 2 other ways you can add text to your document, without the text being faded.

DO USE:

Tools menu, Content Editing section, Add Text. Click anywhere in document. This is a text box with no fill (transparent background)

Comment menu, Drawing Markups section, Add Text Box. Insert the box in document. This is a text box with white background fill.

DON'T USE:

Fill & Sign menu, Add Text. This is a "comment" text, and show in faded text.

Comment menu, Annotations section, Add Text comment. This will show in faded text.

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PCEmily

Participant

Hopefully you've found a fix for this issue since posting. I'm running Adobe Acrobat Reader DC and an update in the last month has started doing this to me too, it worked perfectly before. It doesn't give the option to set opacity on comments. Here's my work around: Put the text in a text box (set background & boarders to white) instead of a comment. Text boxes don't fade out. This won't work if you're trying to get close to other text and your white backgroud box starts covering the document text, but it's something.

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NutritionNut

Participant

I've been having this problem for a few years now as well. Please find a fix to this!

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austinh46164382

Participant

Hi, I work in IT and have had several users come to me with this issue as well. This may not have been your issue, but I've noticed that they're using the Commenting tool as a means to add text to a PDF, rather than using the Edit PDF option. I'm assuming this is why your text is appearing to show as grey, since it's not text on the PDF per say, but rather a comment.

Try using the Edit PDF tool instead of the commenting tool to accomplish your text goal and see if that solves your issue.

Goodluck!

J

Jess5FC5

Participant

i have this issue when specifically using the comment feature to add text to the white space in a document. i am not trying to edit the document, thus your fix doesn't work for me. i need to be able to add comments that are not sticky notes - comments that live on the document - but they become transparent when clicking out of the box.

Barb Binder

Community Expert

Did you look at pop-up opacity in Preferences > Commenting?

Pop-up Opacity

Determines the opacity of comment pop-up notes in values from 1 to 100. When a pop-up note is open but not selected, an opacity value of 100 makes the note opaque, while lower values make it more transparent.

—Commenting in PDFs, Adobe Acrobat DC

~Barb at Rocky Mountain Training

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leasehoundAuthor

Participant

Thank you, but that doesn't fix it. I checked that. My problem is the typewriter feature. I'm not sure they call it that anymore, but that's the only feature where I have a fading problem.

I also went to the register to check the dopacity, but it was set at less than 1. I'm not seeing anything in preferences that specifically refers to the typewriter.

I appreciate you trying. I need this for work so I'm getting at the end of my rope. :/