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Correct answer AnandSri

Hello kendellw1203017

As per the description above, you want to add a new license to an existing account, Is that correct?

The record shows that you are subscribed to an Individual subscription of Acrobat Pro DC on your current Adobe ID, and this can be used by one user only who placed the order. If you wish to add a new license, you can place a new order of Acrobat Pro DC on the user's email address.

Or you can also subscribe to Team subscription of Acrobat Pro DC Creative Cloud pricing and membership plans | Adobe Creative Cloud

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
January 30, 2018

Hello kendellw1203017

As per the description above, you want to add a new license to an existing account, Is that correct?

The record shows that you are subscribed to an Individual subscription of Acrobat Pro DC on your current Adobe ID, and this can be used by one user only who placed the order. If you wish to add a new license, you can place a new order of Acrobat Pro DC on the user's email address.

Or you can also subscribe to Team subscription of Acrobat Pro DC Creative Cloud pricing and membership plans | Adobe Creative Cloud

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

D
diane_7061
Participant
April 7, 2025

In only need the Adobe Acrobat Pro - nothing else - but need to add a user

 

 

Meenakshi_Negi
Meenakshi_Negi
Legend
April 8, 2025

Hi diane_7061,

 

Thank you for reaching out.

 

We checked that you have an Acrobat Standard Teams plan. To add a user, please refer to the information in the following help document: https://adobe.ly/44dEQ9h. 

 

If you need any help, you may contact the admin console support team using the steps mentioned here: https://adobe.ly/4jIIlcD  

 

Thanks,

Meenakshi

 

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