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Participant
June 3, 2021
Question

Adding a DocuSigned document to a pdg file

  • June 3, 2021
  • 2 replies
  • 831 views

I am putting together a pdf file of different documents to send to another department.  One of the documents I need to add to the pdf has been signed using DocuSign.  When I add it to the pdf, the DocuSign signature doesn't show up - the signature area is blank.  I haven't received any error messages.  I tried to change verification settings but that hasn't helped.  This is really important and time-sensitive.  What can I do?

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2 replies

Legend
June 4, 2021

It is vital to realise that a signed document must not be edited in any way. And adding extra pages is certainly editing (imagine being able to slip an extra page into a signed contract!) Hence, use portfolios, or attach it inside another document, or just send a ZIP.

Bernd Alheit
Community Expert
Community Expert
June 4, 2021

Combine the files as a portfolio.