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Admakr
Admakr
Participating Frequently
September 12, 2023
Question

Adding a Send confirmation message to Acrobat PDF form Submit button

  • September 12, 2023
  • 3 replies
  • 1830 views

Is there a way to add a short confirmation message that appears after clicking the SUBMIT button on a PDF form? It could be something like "Thank you for sending. Someone will call you within 24-48 hours to verify your order and answer any additional questions you may have."

I did not think there was a way. But, I know the community is way smarter than me when it comes to PDF forms.

Thx for your wisdom.

    This topic has been closed for replies.

    3 replies

    Admakr
    AdmakrAuthor
    Participating Frequently
    September 15, 2023

    thx everyone for your wisdom!

    Admakr
    AdmakrAuthor
    Participating Frequently
    September 14, 2023

    People are saying that when they click the PLACE ORDER button, it doesn't do anything. Did I goof when setting it up? (see image attached)

    try67
    Community Expert
    try67Community Expert
    Community Expert
    September 14, 2023

    You should use Mouse Up instead of Mouse Down, but the issue is more likely related to how the file is viewed.
    Instruct them to open it in Adobe Reader, not any browser or other third-party application.

    Thom Parker
    Community Expert
    Thom ParkerCommunity Expert
    Community Expert
    September 12, 2023

    If the PDF is being submitted to a server script, then that server script could return a message.  This would be a real verification. 

     

    Otherwise, if you want it to be internal to the PDF, then just at another action to the submit button MouseUp.

    Use JavaScript.  Something like this:

    app.alert("Thank you for bla bla",3,0);

     

     

    Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
    try67
    Community Expert
    try67Community Expert
    Community Expert
    September 12, 2023

    I would not use the latter, especially not if the text says that the file was received and someone will contact you, etc. etc., as you have no way of knowing if that's really the case at that point. Use the former, or return an email to the user as confirmation.

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