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Øyvind Korsvi34056791zcrd
Participant
December 5, 2023
Answered

Adding Signature - signed page goes blank

  • December 5, 2023
  • 1 reply
  • 1559 views

Hi, 

I need to be able to digitally sign documents. In search for the "best" signature to use, I found that Certificates was most fitting, because also a time stamp was added automatically. 

When applying the signature/certificate to a document, especially if there is already text on the page, the signature is applied, but the rest of the page goes blank, and all existing text goes away. 

 

Has anybody else had similar problems, and might now a solution?

    This topic has been closed for replies.
    Correct answer Peter34102847j4ez

    I have a client with multiple users that are experiencing this issue as well.  Add a signature to a PDF, and the page the signature is on goes completely blank.  Close the file without saving, reopen, and then it works fine.  If they happen to save the document, then the signature page is lost as it is blank.  The problem occurs randomly and inconsistantly with even the same file.

    This is on the latest Nov 14th 23.006.20380 release, and have not found a solution yet.  

    1 reply

    P
    Peter34102847j4ezCorrect answer
    Participant
    December 7, 2023

    I have a client with multiple users that are experiencing this issue as well.  Add a signature to a PDF, and the page the signature is on goes completely blank.  Close the file without saving, reopen, and then it works fine.  If they happen to save the document, then the signature page is lost as it is blank.  The problem occurs randomly and inconsistantly with even the same file.

    This is on the latest Nov 14th 23.006.20380 release, and have not found a solution yet.  

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