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Participant
April 6, 2020
Question

Adding signature to a form

  • April 6, 2020
  • 1 reply
  • 291 views

I am trying to add a form to my website which requires a signature. When I open the form through my folders I see that there is a signature option, however once I upload it to my website the signature option is not shown.  Any help on this please.

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1 reply

try67
Community Expert
Community Expert
April 6, 2020

Are you opening it inside a browser? That might explain it, as most browsers use their own (usually sub-par) PDF plugins.

Participant
April 6, 2020

Yes, it does open up in browser.  My issue is that if my customer clicks on the document to fill in the form how will they be able to sign if the same thing happens to them....

try67
Community Expert
Community Expert
April 6, 2020

You're right, it is a problem. You need to:

- Complain to the developers of those faulty browser plugins.

- Explain the situation to the users and instruct them to save the file instead of opening it in their browsers.