additional files will need to be installed to create pdf from this file .

Question

So I get this error and I have read through alot of post and ideas on how to fix it, but no luck yet. Im trying to open / convert a Docx files into a PDF.

error messenge reads

"Additional files will need to be installed to create pdf from this file . you must have administrator privileges to install these files. please contact your local system administrator."

I have tried reparing the office 365 installation, I did the same with adobe.

I have checked that the docx is not set to adobe as standard app.

I have updated everything humanly possible.

I have tried several different files on different drives

I do NOT have the same problem with XLS files

it0D4C · Accepted Answer

The problem actually lies in Microsoft Office, not Adobe. You need to run a repair tool for Microsoft Office. This tool is already installed on your computer if you have Office. Here is the solution:
Go to: Settings > Apps > Click "Microsoft 365 Apps for enterprise - en - us" > Modify > Allow changes > Quick Repair

jane-e · Answer

@Rene38016765svp6

I've moved your post from Using the Community to Adobe Acrobat for you.

The error message says to contact your administrator. What happened when you did that?

Please tell us your OS and exact version of Acrobat. Does this happen with all Word files or just the one?

Jane

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