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Participant
November 4, 2022
Question

Adoba Arcobat shutting down after seconds

  • November 4, 2022
  • 1 reply
  • 305 views

Hello,

 

I have the same issue as others reported with Adobe Acrobat, were it shuts down a breif moment after it has been started. I cannot do anything and had to use another PDF application to survive.

I´m running Adobe Acrobat (64-Bit) version 22.003.20258 on Windows 11 latest update and Creative Cloud 5.9.0.372.

I´ve added the feature lockdown key in the Registry and reinstalled it many times. I´ve also used the Adobe cleanup tool after deinstallation and before installation.

Nothing changed. Adobe keeps clsoing itself after 2 seconds. No chance to do anything with it.

 

Help appreciated since I´m out of options here.

Thanks much,

Philip

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1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
November 4, 2022

This is usually a sign of a licensing problem - or could be a crash. For licensing problems, only Adobe's support can help. The same goes for crashes, only they know how to interpret crash logs.