Skip to main content
B
bluemac316
Participant
June 2, 2009
Question

Adobe 8.1.3 adobe pdf printer error

  • June 2, 2009
  • 3 replies
  • 23817 views

I have adobe 8.1.3 installed on a Windows XP machine. When I try to print to the adobe pdf printer, the printer que shows the status of the print job as "Error - Printing" and I get a dialog box called "Save PDF File As" and no matter how many time I click save or cancel the dialog box continues to pop up.  Only after I cancel the print job manually (in the queue) can I get the pop up box to go away.

Any suggestions?

    This topic has been closed for replies.

    3 replies

    T
    tariqm1
    Participant
    June 22, 2009

    Sorry about the double post---I got an error message on my first post, was not sure if it went through.

    Tariq

    Message was edited by: tariqm1

    T
    tariqm1
    Participant
    June 22, 2009

    I may have discovered a solution to this problem.

    See attached PDF file for possible solution.

    Check out and see if this works.

    Tariq

    bluemac316 wrote:

    I have adobe 8.1.3 installed on a Windows XP machine. When I try to print to the adobe pdf printer, the printer que shows the status of the print job as "Error - Printing" and I get a dialog box called "Save PDF File As" and no matter how many time I click save or cancel the dialog box continues to pop up.  Only after I cancel the print job manually (in the queue) can I get the pop up box to go away.

    Any suggestions?

    J
    jacob_ritchie
    Participant
    September 9, 2009

    Thanks tariqm1,

    This port switch fixed the small annoyance of a problem that had been plaguing me for years!

    Great post.

    -jacob.ritchie

    B
    Bill12
    Inspiring
    June 3, 2009

    Can you print-to-file with the Adobe PDF printer and then open that file in Distiller to complete the conversion process? If so, you likely have disabled AcroTray (check the running processes - ctrl-alt-del - and see if it is running). It can be started from the Distiller folder and should be listed in the startup folder.

    B
    bluemac316Author
    Participant
    June 3, 2009

    Thanks for the reply Bill@VT. I checked and AcroTray was running.

    Here is some more info:

    When I try to print to a pdf the pdf file is created and saved but the "Save to PDF" box continues to pop up (the print queue still shows an error). Also, the saved file is a form that has input fields. The input in those fields shows up as little squares in the printed pdf.

    Any other suggestions?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices