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samras97925934
Participating Frequently
December 22, 2018
Answered

Adobe Acrobat

  • December 22, 2018
  • 3 replies
  • 1261 views

hello my problem issue is when im trying to install adobe acrobat reader.  they need my username and password i wrote the username and password but its not working please help me what should i do

Discussion  moved from Forum comments to Installing, Updating, & Subscribing to Acrobat

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Correct answer Just Shoot Me

Select, or Type in, your User Name and then the Password you use to Log in to your computer.

The OS is looking for the User and password for that User to allow the install of the program.

This, more than likely, has Nothing to do with your Adobe ID username and password. It is a OS password that is needed.

Only you know what that password is.

3 replies

samras97925934
Participating Frequently
December 22, 2018

my problem is when i install the acrobe acrobat when i wrote the username and password its not working to install

Just Shoot Me
Legend
December 22, 2018

It more than likely the Username and password for the OS you are using. Like you use when starting up your computer.

Especially if you are on a Apple Mac computer.

samras97925934
Participating Frequently
December 22, 2018

yes ham on  apple mac computer so what i can do can you please help me

Just Shoot Me
Just Shoot MeCorrect answer
Legend
December 22, 2018

Select, or Type in, your User Name and then the Password you use to Log in to your computer.

The OS is looking for the User and password for that User to allow the install of the program.

This, more than likely, has Nothing to do with your Adobe ID username and password. It is a OS password that is needed.

Only you know what that password is.

jane-e
Community Expert
Community Expert
December 22, 2018

samras97925934  wrote

Hi,

What is the error message you get when you try to install the free Adobe Acrobat Reader?

samras97925934
Participating Frequently
December 22, 2018

can you give the adobe acrobat password because my yahoo password is not working please

Just Shoot Me
Legend
December 22, 2018

There is no ONE password for this. The Operating system on your computer is asking for the password you use to sign in, sign onto, your computer when you first turn it on. If by chance you never set a Sign On, Sign In, password, which in my experiences with Mac computers running OS X is very hard to do, then just leave that space blank.

It is NOT your Yahoo password. That is to access your Yahoo email account.