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Participant
March 15, 2022
Question

Adobe Acrobat

  • March 15, 2022
  • 4 replies
  • 380 views

Hello!  I bought (accidentally bought as I just wrongly pressed a button and off it went buying) & downloaded an Adobe Acrobat app into my cellphone.  It is expensive so I was/am hoping I could also use this on my PC.  Can I?  How do I go about this? Where do I find the app and download into my PC too?

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4 replies

Meenakshi_Negi
Legend
March 15, 2022

Hi Mari,

 

Thank you for reaching out.

 

We have checked that you are subscribed to the Acrobat Premium plan. It is for the mobile application only.

You will not be able to use this subscription on the desktop application. 

For desktop applications, you will need an Acrobat DC subscription.

You may refer to the following help documents for more information about the plans:

Acrobat Premium: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Acrobat DC: https://helpx.adobe.com/acrobat/faq.html

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

Legend
March 15, 2022

What is the name of the app on the phone? Please be exact. There are some companies making "lookalike" apps which you think are made by a big company, but aren't. I'm asking particularly because you can't "buy" Acrobat for the phone, only subscribe with monthly payments.

Bernd Alheit
Community Expert
Community Expert
March 15, 2022

You can't use this subscription on a PC.

Participant
March 15, 2022

Sorry about that pic on my message.  Its this Support page that chose and put that there, not me.  Please dont mind it. Thanks.