Adobe Acrobat

Forum|Forum|1 year ago
May 12, 2025
4 replies
291 views

Can I invoice Adobe for the time they waste because of poor software performance? Please forward me the correct details!!!!

Crash or freeze

Souvik Sadhu

Legend

Hi @Alco Meyer,

Hope you are doing well. Sorry for your experience with Adobe.

Would you mind sharing more on what went south for a better understanding and assistance? Details like:

1. The Adobe Application you are referring to;

2. A brief about the issue you see;

3. A screenshot screen recording of the same for further investigation.

Look forward to hearing from you.

Regards,
Souvik.

A

Alco MeyerAuthor

Participant

I am using Adobe Acrobat Standard. It is extremely slow, crashes or does not respond, and, therefore, wastes my time.

People are constantly complaining about this, but nothing changes.

I would appreciate a proper answer to fix this problem. I have already changed all the preferences, etc., so please do not treat me as stupid and start with those suggestions.

We have to pay quite a lot of money, but for what? We definitely do not get value for our money.

A

Alco MeyerAuthor

Participant

How long do I need to wait for a response? Your software is hanging all day, so I am unable to do my work. I have super-fast wifi and computer, so sorry, but the problem is not on my side. If you have no fix, can I cancel my membership (without a fine) to pay for another program that works?

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