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A
Alco Meyer
Participant
May 12, 2025
Question

Adobe Acrobat

  • May 12, 2025
  • 1 reply
  • 290 views

Can I invoice Adobe for the time they waste because of poor software performance? Please forward me the correct details!!!!

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
May 12, 2025

Hi @Alco Meyer,

 

Hope you are doing well. Sorry for your experience with Adobe.

 

Would you mind sharing more on what went south for a better understanding and assistance? Details like:

1. The Adobe Application you are referring to;

2. A brief about the issue you see;

3. A screenshot screen recording of the same for further investigation.

 

Look forward to hearing from you.


Regards,
Souvik.

A
Alco MeyerAuthor
Participant
May 12, 2025
I am using Adobe Acrobat Standard. It is extremely slow, crashes or does not respond, and, therefore, wastes my time. 
People are constantly complaining about this, but nothing changes. 
I would appreciate a proper answer to fix this problem. I have already changed all the preferences, etc., so please do not treat me as stupid and start with those suggestions. 
We have to pay quite a lot of money, but for what? We definitely do not get value for our money.
A
Alco MeyerAuthor
Participant
June 3, 2025

How long do I need to wait for a response? Your software is hanging all day, so I am unable to do my work. I have super-fast wifi and computer, so sorry, but the problem is not on my side. If you have no fix, can I cancel my membership (without a fine) to pay for another program that works?

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