Adobe Acrobat 2024 Classic - Disable Cloud Storage

Question

Hi,

I purchased a 3-yr Adobe Acrobat 2024 Classic license from Dell to avoid the subscription based model offered by Adobe, and more importantly to avoid being forced to use Adobe Cloud. However, when using Adobe I still have the option in the top right corner to save changes to Adobe Cloud. I cannot figure out how to disable this and Adobe support has not been helpful. I've tried:

1) Disabling online storage under General Preferences

2) Creating a Dword (32-bit) document named bToggleDocumentCloud and setting its value to 1 using Registry Editor.

Neither of these options worked. Does anyone know how to avoid the ability to save files to the cloud? I'm frustrated this is so difficult and Adobe support has not offered an actual solution.

Meenakshi_Negi · Answer

Hi natural_Unicorn5323,

Thank you for reaching out, and sorry about the trouble.

Could you please confirm if you have installed the correct version? In Acrobat, go to Menu > Help > About Adobe Acrobat. It will show the current version details. Also, please share the screenshot of the option you are referring to.

Did you try reinstalling the application? If not, could you try once and see if the option is removed? Please use the following page to download the installer: https://adobe.ly/45RYjNs.

Let us know how it goes.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded