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Participant
June 2, 2020
Answered

Adobe Acrobat 8.1 keeps crashing

  • June 2, 2020
  • 1 reply
  • 791 views

I have an older version of Acrobat and often when I scan, the program just exits or "crashes" without an error message. I tried uninstalling, using Adobe Cleaner and reinstalling but it still happens.

Any suggestions?

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Correct answer gary_sc

Hi Stephanie,

 

Jeepers, that was released some 13 years ago. I have a hunch that your newer OS that might have something to do with Acrobat's not doing well.

 

Your copy is long out of warrenty by Adobe, there's not much that Adobe can (or would) do. It might be time to get a new version (or an older computer with an older OS).

 

Sorry for the bad news.

1 reply

gary_sc
Community Expert
gary_scCommunity ExpertCorrect answer
Community Expert
June 2, 2020

Hi Stephanie,

 

Jeepers, that was released some 13 years ago. I have a hunch that your newer OS that might have something to do with Acrobat's not doing well.

 

Your copy is long out of warrenty by Adobe, there's not much that Adobe can (or would) do. It might be time to get a new version (or an older computer with an older OS).

 

Sorry for the bad news.