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Participating Frequently
March 1, 2020
Question

Adobe Acrobat 9 Pro to DC

  • March 1, 2020
  • 6 replies
  • 7154 views

I have a fully licensed Acrobat 9 Pro. That ancient version is adequate for my needs. My accountant has prepared pdf files with Adobe DC. When I attempt to open/read these files the response is that cannot be done that I need a higher version than the one I have.

I need support and found that Adobe is useless in that regard. Can I upgrade from v9 Pro to another higher level? What is the least level needed to read or work with the pdf files developed in the DC version?

Condition: Adobe has lost my trust. I will NOT subscribe to the DC version because it is a subscription. What are the alternative? Will v10 Pro do this?

This topic has been closed for replies.

6 replies

Participant
February 10, 2022

I found that by opening the file first with "Adobe reader Touch" (free) and then printing the file using the Print function using the "Microsoft Print to PDF" printer the new file can be opened with Acrobat 9 Pro.  The only thing is that it took a 6,323 KB file (82 pages with graphics in it) a while to produce and the new file size was 101,473 KB because it becomes an image file.  If you need to copy any wording, you will then need to use the ocr text recognition to convert the image but you can just do that on the pages you need.  On large documents it is a time consuming process. 

The file was a PDF-1.7 format which Acrobat 9 Pro should be able to read.  The difference with this file was that is was encypted. Maybe ask your accountant not to encrypt the file unless there is a privacy issue. 

JR Boulay
Community Expert
Community Expert
March 3, 2020
Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
March 3, 2020

Update! Also recognizing the posts for assistance from the two of you above! Thank you. Your approach to me is similar to the approach I use with others in my career of many decades.

Yesterday I came to the time-demand point where I had to open the files that were prepared in the DC version. I downloaded what was supposed to be the free Acrobat DC reader, and true when installed it was free (meaning no charge) it was more than anticipated. That effort accomplished my goal that triggered this thread. I was able to inspect the security properties and found, just as Test_Screen_Name had offered in the graphic posted above, that the security was set for v10 and higher, so if I had been running v10, all of this would not have been an issue for me.

 

What happened with the "Free" download after opening the files (and runing my printer for a few pages) increased my continued annoyance about Adobe. Installing the "free reader" of more than 200 Mb overwrote access to my tried and true Acrobat v9 Pro. That obliterated my ability to use v9, make edits and comments as I have for many years. The DC program did offer the opportunity to set up the <insert profanity here> subscription plan that DC drives toward, that I point-blank refuse to accept. That problem motivated two actions: 1) using the program Revo Unistaller Pro, I immediately removed the DC "reader" from my system; and 2), surrendering to the deities of Adobe, I went out to Best Buy and purchased Acrobat Pro 2017 that I have yet to install.

 

This is to thank you both for your contributions of support and knowledge, and I deeply appreciate your responses: I know more about Acrobat now than I have before.

JR Boulay
Community Expert
Community Expert
March 3, 2020

PDF 1.7 AEL3 was released in june 2008, with Acrobat 9

Acrobate du PDF, InDesigner et Photoshopographe
Legend
March 3, 2020

Interesting. I haven't checked the details, but it is a fact that the Acrobat DC interface refers to V5 encryption as "Acrobat X and later".

JR Boulay
Community Expert
Community Expert
March 2, 2020

Acrobat 8, Acrobat 9, Acrobat X (10), Acrobat XI (11) and Acrobat DC* fully support PDF version 1.7 (and older).

You should not get any warning about versioning issue.

I guess this file is corrupted.

 

* DC means Document Cloud, not 600  😉

Acrobate du PDF, InDesigner et Photoshopographe
Legend
March 2, 2020

No, I don't think it is corrupt. See this screen shot of security options:

Legend
March 1, 2020

Way, way too late for upgrade pricing. You could have upgraded to 11 when it was current. Anyway you can’t but old apps (except from pirates, who load up with malware). Or you could get the free Acrobat Reader DC. Caution: you will need to give up opening PDF with double click because it would be random which app runs. 

Participating Frequently
March 1, 2020

Would 11 open the files based on the DC version or must I go to Acrobat 2017?

try67
Community Expert
Community Expert
March 1, 2020

You can't get Acrobat XI (11) any longer, either. At least, not from Adobe. And even if you could, you shouldn't, as it's not supported by Adobe any longer and will soon be incompatible with the latest operating systems.

However, the answer is yes, files created using Acrobat 2017 can be opened in Acrobat XI.

JR Boulay
Community Expert
Community Expert
March 1, 2020

"What are the alternative?"

Acrobat 2017: https://helpx.adobe.com/acrobat/faq-acrobat-2017.html

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
March 1, 2020

Thank you.