Adobe Acrobat 9 Standard Freezes with 2019 Outlook but not Excel or Wrod
Issue encountered when tring to save an email as a PDF using Acrobat 9 Standard (realize this is quite old).
Steps:
- Open 2019 Outlook Email
- Click <File> <Print>; Print dialog box opens
- Select Adobe PDF and click Print button
- Save As PDF pop-up opens
- Screen is frozen prohibiting me from entering the filename and directory to save
- Can only do CNTL+ALT+DEL to end the Outlook Task
I do not have any other issues with Adobe 9 to print/save Excel or Word docs from Office 2019.
I have the same issue on multiple laptops both having Office Home and Business 2019.
I have already re-installed Acrobat 9 without success.
I have also made some suggessted changes to printer preferences via suggestions from others on the web without success.
Any ideas?
Brian