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dn452139
Participant
February 20, 2026
Question

Adobe Acrobat All Tools Panel not working

  • February 20, 2026
  • 2 replies
  • 87 views

3 workstations in the same environment are having the same issue with Acrobat Standard. When clicking any of the tools in the “All Tools” panel, nothing happens. The tools in the quick bar to the right works but not the All Tools. We’ve checked GPOs and there are only a few GPO’s but none of them could be affecting this setting. Disabled antivirus and firewall but same issue. 3 different Adobe accounts and 3 different workstations. All Windows 11 25H2. We’ve tried using Adobe Acrobat on a workstation outside the environment and using the same Adobe account and it works fine. 

 

 

    2 replies

    Legend
    February 25, 2026

    Hi ​@dn452139
     

    Thanks for reaching out, and sorry for the troubled experience. 

    Could you try a few things: 

    Ensure your copy of Acrobat is up to date. To check the current version available for the build you are using, visit this Release notes page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    1. If you have a test machine without domain policies, could you try testing the scenario? 
    2. Check if these domains aren’t restricted in your network: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

    Let us know how it works and share the current version of Acrobat installed.

     

    ~Tariq 

    ls_rbls
    Community Expert
    Community Expert
    February 21, 2026

    Hi ​@dn452139 ,

     

    Is the Acrobat that was tested outside of the environment also Acrobat Standard version or Adobe Acrobat Pro DC?

     

    Just trying to rule out any licensing issue.

     

    Perhaps the issue is  a GPO enforcing some restriction(s) that only affects the enviroment in the domain where the 3 workstations belong to.

     

    Are you able to confirm if this is the issue?

    dn452139
    dn452139Author
    Participant
    February 23, 2026

    The Acrobat tested outside the environment is confirmed to be Adobe Acrobat Standard. There are only 5 GPO’s in this whole domain and we’ve reviewed them but none of them have any settings that should affect the All Tools in Adobe Acrobat. 

    creative explorer
    Community Expert
    Community Expert
    February 25, 2026

    @dn452139 have you tried clearing the cache and preferences in Acrobat? 

     

    m