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Participant
June 29, 2026
Question

Adobe Acrobat crashes when editing text (font or font size)

  • June 29, 2026
  • 1 reply
  • 2 views

Hello there,

I am repeatedly encountered the issue, that Adobe crashes, when I try to edit an existing PDF regard font type or font size. This happens on multiple PDF documents.

I am using Adobe Acrobat:

  • Architecture: x86_64
  • Build: 20.5.30774.10774
  • AGM: 4.30.122
  • CoolType: 5.14.5
  • JP2K: 1.2.3.54783

I have an MacBook Air (Apple M4) with macOS Tahoe Version 26.5

I have attached the error log, which Adobe reports after the crash.

Hope you can help fix this, as it is really annoying :-( 

1 reply

Anand Sri Bhattacharya
Community Manager
Community Manager
June 29, 2026

Hello @Bettina,


I hope you are doing well, and we're sorry for the trouble you had with the app.


Could you please confirm if you are on the latest build of Acrobat: 26.001.21691, Planned update, Jun 25, 2026? Check from Acrobat > Help > About Adobe Acrobat. Also, have you tried any other PDF with a different type of font settings? Does the app crash with any other tool as well?

Ensure that you are on the latest build of Acrobat version, and try again. Restart the machine after installing any pending updates of the app.

If the issue still continues, with all the font types and with all the tools, please collect the crash logs using this tool, reproduce the issue, and capture the logs. Share the log with us for further investigations. To collect crash logs, please refer to this article: https://adobe.ly/4eCCQwm


Let us know how it goes, and share your findings.

Regards,

Anand Sri.


BettinaAuthor
Participant
June 29, 2026

Hello ​@Anand Sri Bhattacharya ,

as written above, I have bought the 2020 Version of Acrobat: 

  • Architecture: x86_64
  • Build: 20.5.30774.10774
  • AGM: 4.30.122
  • CoolType: 5.14.5
  • JP2K: 1.2.3.54783

I have already attached the crash logs in my previous post.

Anand Sri Bhattacharya
Community Manager
Community Manager
June 29, 2026

Thank you for sharing the details ​@Bettina 

 

If you are using the Classic version of Acrobat 2020, the last build that was released is: 20.005.30838. Planned update, Dec 09, 2025

The one you mentioned is from June 10, 2025

 

Please update the app to the latest available version and try again. Also, we would require the crash logs from the Crash Collector tool. It will help us isolate the issue.

Regards,

Anand Sri.