Adobe Acrobat crushes on print

Question

Hello, recently adobe acrobat crushes when I try to print a pdf file. I have the latest update, I tried the repair installation and i tried to sign out and sign in, nothing works.

Subrato Namata · Answer

Hi @DIMITRIS30678183njzw , Please share your version of OS and Acrobat version. To be able to investigate the crash issue, we would be needing logs. Would you mind following the steps and share dumps.

https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html

Secondly,

If you are on Windows, please share the value of GUID present at ‘Computer\HKEY_CURRENT_USER\Software\Adobe\CommonFiles\CRLog’ in the Registry Editor?

If you are on Mac, please share the latest crMac_________.log archived at: ~Library/Logs/Adobe/LogTransport/Archive/AdobeAcrobat/<version> ? please share the contents of the logs here?

Also, please share the plist present at (~/Library/Preferences/com.adobe.crashreporter.plist)

Regards,

Subrato

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