Adobe Acrobat DC Continuous update failure to update

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Hello everyone, as of recently we have been unable to open Adobe Acrobat without it basically failing and wanting to close down. I believe it is connected to this Adobe Acrobat DC Continuous update failing to update or even install I think. I don't even know where to begin, but this is important to me as her career and education depend on it, I would appreciate any help. You can find me at (email removed by moderator).

Windows

R

RandySealeCorrect answer

Participant

I have had the same problem since I updated to the subscription version of Adobe in 2022. Norton Updater kept telling me the update was there, but it would never update. I found a method that has worked for me and wanted to share. I opened Adobe Acrobat and did a manual update. That failed to update. However, I immediately re-ran Norton Updater and lo and behold, it found the update and applied it to Adobe Acrobat DC Continuous. No more update message. Knock on wood, so far so good! I hope this works for you.

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Cloud 9 WP

Participant

I am also showing that the program named, specifically "Adobe Acrobat DC Continuous" needs to update. However, this continues to fail on the update - and appears to be several MAJOR versions behind the latest version.

Current Version: 19.012.20040

Latest Version: 20.003.20282

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