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financegalsf
Participating Frequently
July 25, 2019
Question

Adobe Acrobat DC is the only app on my iMac that cannot print.

  • July 25, 2019
  • 1 reply
  • 425 views

For the last couple of weeks - maybe with the latest update to Acrobat, every time and with every printer; when issuing the print command from Adobe Acrobat DC the printing icon appears briefly and then just disappears.  Of course I tried turning everything on and off again.  I am running MacOS Mojave 10.14.5 on a 2018 iMac, have well functioning WiFi, have two HP Officejet 8710s in two rooms in the house.  They both have plenty of ink and paper.  I have had to use "Open With" and switch to Preview in order to get my .pdf documents out of Adobe jail.  It's not the WiFi because MS Word works.  AirPrint from my iPhone works.  Xcel works.  Printing from Chrome works.  Printing from Safari works.  Printing from the Mail app works.  Just NOT Adobe Acrobat.  It's frustrating considering I am spending $14.99 a month for a subscription to .pdf software that cannot print.  Any help would be appreciated.

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1 reply

Abambo
Community Expert
Community Expert
July 26, 2019

There are some very odd print problems with MacOS  computers. I would guess you's is a problem with rights to access the spooling area.

ABAMBO | Hard- and Software Engineer | Photographer