Skip to main content
Participant
January 15, 2018
Question

Adobe Acrobat DC pro crashes constantly

  • January 15, 2018
  • 1 reply
  • 1066 views

Ich habe soeben Adobe Acrobat DC installiert. Nun startet das Programm, zeigt mir für ca. 5 Sek das pdf an und stürzt dann ab. Ich habe bereits deinstalliert und neu installiert, mit dem selben Resultat. Was kann ich tun?

This topic has been closed for replies.

1 reply

AnandSri
Legend
January 15, 2018

Hello franko10572402

We apologize for the inconvenience caused, as per the description above, the Acrobat Pro DC is crashing, Is that correct?

Please check for any pending updates(if possible) from Help>Check for updates. You may also try to repair the installation files from Help>Repiar installation(only for Windows).

Reboot the machine and see if this brings any difference. If the issue persists, please use Acrobat cleaner tool to remove the Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart the machine and install the Acrobat Pro DC from Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

You may also refer to Resolve Acrobat DC intermittent crashes on Windows

Please share the following details:

Let us know how it goes.

Regards,

Anand Sri.