Skip to main content
Participant
June 15, 2022
Question

Adobe Acrobat DC process suspended

  • June 15, 2022
  • 1 reply
  • 1572 views

When I try to open Adobe Acrobat DC, the process shows as suspended and then disappears

- Windows 10 pc 12Gb RAM

- Adobe Acrobat DC 21.007.20102

- Reinstall will open the program once, have me sign in 

- After closing the program, it stops opening

- Thought it might be a licensing issue, went into adobe.com and deactivated the license for 2nd computer

- Reinstalled and programmed opened without asking me to sign in

- Closed program and tried to re-open and same process suspended

- Tried changing registry bEnableProtectedModeAppContainer to 0 and all other registry changes

- Tried repair and doesn't fix

- Tried compatibility mode > compatibility troubleshooter and doesn't fix

- Tried run as administrator and same issue

I am almost certain this is an account issue or licensing issue as this issue also appears on my 2nd computer.

This topic has been closed for replies.

1 reply

Participant
June 28, 2023

Hello

Had the same issue. Unistall Adobe Dc. Then log into Adobe.com and download/install  the Adobe DC app from the website.