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Adobe Acrobat DC shortcut keeps reappearing on desktop.

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Is there an option to turn off this GRUESOMELY ANNOYING reappearing of this shortcut?
It does this at home and at work every so many weeks. At home I can just delete it, but at work I need to ask IT department every time to do this....

Is this just commercial branding?
What is the point of having this shortcut anyway?

General troubleshooting

JR BoulayCorrect answer

Community Expert

"This issue is addressed with the new version of Acrobat - 23.01.20143"

Amal. this problem is not solved.
During the disastrous* update to version 2023.006.20380 the icon reappeared on my desktop once again.

* See this topic: https://community.adobe.com/t5/holding-room-discussions/crazy-and-brutal-update-bis/m-p/14248473

Acrobate du PDF, InDesigner et Photoshopographe

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B

brian-j

Inspiring

Acrobat just updated to 2022.003.20282 64-bit on my computer and the desktop shortcut was automatically created. This has been happening for a long time... is it really a bug or intended behavior? I don't want a desktop shortcut created when the app updates.

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R

randy26891693mlbr

Participant

Based on the lack of positive change and the lack of a real response, I believe it is an intended behavior. For some reason, the people at Adobe think this will get them more paid subscribers or purchasers of their program.

Unless there is someone at Adobe who enjoys irritating people.

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Y

Yump272038833695

Participant

Logged into my account just to reply to this and say: This convinced me to finally rip out the last tendril Adobe had lodged in my computer. I do keep icons on my desktop, but very few, and this was driving me insane. I rarely need to edit PDFs, just view them. So if I ever need to edit, I'll find an open source solution. Bye forever, Adobe!

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M

Merkury

Participant

My Adobe just updated to version 2022.003.20282 (64-bit) and shortcut appeared once again.

I have tried installing update from post above but it did nothing - even after using this update shortcut appeard on my desktop.

What is funny I don't recall any of my friends having the same issue. On my other PC there is also no problem.

Resinstalling Adobe Reader does not fix the issue of course...

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N

Namenamenamename1

Participant

Deleting those shortcuts regularly from my desktop. Very annoying. I already have two shortcuts on my laptop! And that after only a few days.

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Souvik Sadhu

Legend

Hello @Cruzmeister @ceriel26069959g8ml @simon@idea @Namenamenamename1 @JR Boulay,

Sorry for all trouble.

Our team has released a new patch with a fix for the issue. Please check for any updates within the application and let us know if it helps.

If you are unable to get any updates from within the application, you may refer to the link here: 22.003.20263 Optional update, Oct 22, 2022 (Windows Only)

Hope this helps.

-Souvik.

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Namenamenamename1

Participant

Hi Souvik,

I see my current version is now 22.003.20263, without a new shortcut on the desktop. Does that mean it is solved?

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Cruzmeister

Participant

Another user here annoyed with this issue. It just happened again today. I wish Adobe would hurry up and fix this "bug" as they've identified it as.

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JR Boulay

Community Expert

I updated my Creative Cloud software yesterday: I don't want the Lightroom shortcut on my desktop too!

😉

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Acrobate du PDF, InDesigner et Photoshopographe

E

eric27632777efr2

Participating Frequently

SAME!! Everytime. every time. lightroom and reader shortcuts are just chilling up there all by themselves.

Seriously, get this fixed guys!

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Amal.

Legend

Hi @eric27632777efr2

We are sorry to hear that. Would you help us with the fresh Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and share them via document cloud or any other cloud storage. Just upload the logs their and create the link and share that link with us for further investigation.

Regards

Amal

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