Adobe Acrobat DC Standard crashes everytimes when launched

Forum|Forum|9 years ago
January 9, 2017
2 replies
3045 views

I´m using Windows 10 Pro x64. After Installation of Adobe Acrobat DC Standard it crashes everytimes when launched. Until now I´ve tried reinstallations after using the clean up tool and creating subfolders into the userprofile and a manually cleaning up of the registry. After nothing have solved my Problem I´ve installed the Acrobat Reader DC and it´s still running. I´dont know whats going on. Please help

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Correct answer michaeld36290562

This is what I´ve done until I´m looking for Support in this Forum. But now I´ve found a solution. I´ve overwritten the amtlib.dll in the Adobe Acrobat x86 path with a other one and when I could registrate my product and got a prduct update. It still runs now.

G

gd1659726

Participant

That's all and great, if one is a programmer.

I just need to damn program to work, a simpler fix would be GREAT

kglad

Community Expert

see message 1.

G

George35001278kyab

Participant

I also have this problem. I am not a programmer but are simple user and in great need of a solution.

Where can I find this?

kglad

Community Expert

uninstall reader (including preferences if you are given an option.

if acrobat dc is still installed, uninstall it along with its preferences.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

reinstall acrobat dc

M

michaeld36290562AuthorCorrect answer

Participant

This is what I´ve done until I´m looking for Support in this Forum. But now I´ve found a solution. I´ve overwritten the amtlib.dll in the Adobe Acrobat x86 path with a other one and when I could registrate my product and got a prduct update. It still runs now.

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