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Javad326459079qvk
Participant
October 1, 2023
Question

adobe acrobat dc stuck in old version

  • October 1, 2023
  • 1 reply
  • 408 views

he. i do not know how to explain this but,
we've recently bought a new laptop for our company that uses Windows 11, after installing the latest Adobe Acrobat dc pro version, the view we receive is from the old version that had a toolbar on the right, even the list of tools is limited to the list of tools of old versions. of course i do not know whether this is the outlook of an old or normal version of adobe but we re using the same installation file for our 2 license based primary devices and one delivers a correct installed version with tools on the left side and proper naming of tools but the other does not, can any one help?

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    1 reply

    Poolsapk
    Poolsapk
    Participant
    October 1, 2023

    Reset Preferences:

    • Open Adobe Acrobat DC Pro.
    • Go to Edit > Preferences (or press Ctrl+K).
    • In the Preferences dialog box, select "General" on the left.
    • Click the "Reset All Warnings" button.
    • Click the "Reset to Default" button.
    • Restart Adobe Acrobat DC Pro to see if the interface is back to normal.


    Apply it may be it worked.

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