adobe acrobat dont open this file

Question

hi, adobe acrobat xi and dc doesnt this my file on https://drive.google.com/file/d/1b4LzscEftCwJxqBjWjY5spTKAlsPkBJI/view?usp=drive_link but other all pdf apps opens this file...

also adobe only dont open this pdf.... plz help me!!!

Semih26523579g7fd · Accepted Answer

Try doing a Save As in the other app and see if the new PDF will open in Acrobat.

Jane

I solved the problem.... Solve: Pdf open the PDF-XChange Editor Pro 10.1.1.381 (x64) and convert "Save as Optimized" ...

Result: New PDF same size as the original file and Adobe Acrobat/DC opening new PDF now... Thxs you helps

Amal. · Answer

Hi @Semih26523579g7fd

Hope you are doing well, and thanks for reaching out.

What happens when you try to open the PDF file? Do you get any error messages? If yes, please share the screenshot of the same for more clarity. If the file is stored on a shared network/drive, please download it to your computer locally and then try again.

Many factors can prevent a PDF from opening in your browser or computer using Acrobat Reader or Acrobat. For more information, please go through the help page https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html and see if that works.

Note: Acrobat XI is an EOL application https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

Regards

Amal

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