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Participating Frequently
September 10, 2026
Question

Adobe Acrobat edit and print production tools were just removed from Creative Cloud without notice

  • September 10, 2026
  • 4 replies
  • 58 views

Today unexpectedly Acrobat presented me with a prompt to “Upgrade Now” in order to continue using the edit and print production tools (and presumably many other core tools).

It took me to a plans and pricing page for: “Acrobat PRO + AI Assistant Plus Reactivate a plan to keep being productive.”

Apparently, I’m now expected to pay A$40-A$60 per month in addition to my already paid for in advance annual Creative Cloud Pro subscription!

What the hell Adobe?! This is absolutely disgusting behaviour, and frankly illegal. I paid for a service and it needs to be honoured. Adobe will certainly be in breach of Australian consumer law otherwise.

If Adobe want to restructure their plans so that Adobe is an overpriced AI-bloated thing that no-one asked for, that’s their prerogative. But for users of the core existing tools present when you disable the awful “New Acrobat”, just leave it alone. It has for years been a professionals-focused powerhouse for pre-press production work. Please leave that functionality usable without all these half-baked AI “features” that we don’t actually need and certainly don’t wish to pay extra for.

Please provide an answer on how I can continue using the service that I have paid for without having to add a subscription for new features I don’t need or want.

    4 replies

    Karl Heinz  Kremer
    Community Expert
    Community Expert
    September 10, 2026

    Is there any chance you hit logged out of Creative Cloud and that’s why it does not know that you have Acrobat Pro? Is there an option under the Help menu to sign in? 

    Participating Frequently
    September 10, 2026

    No that did not happen. Acrobat Pro is open and working. However if i try to use the edit or print production tools tools Acrobat prompts me to “Upgrade Now” in order to add those tools. Tools I’ve used consistently for many years and as recently as yesterday.