Adobe Acrobat Error

Question

I am having constant issues with Adobe Acrobat saying "An internal error occured" everytime I scroll through your files or try to open something. It keeps making my file explorer go unresponsive and not sure how to fix this.

Meenakshi_Negi · Accepted Answer

Hi ninodatino,

Thank you for reaching out, and sorry about the trouble caused.

Please try the suggestion marked correct in the following community thread with a similar issue: https://adobe.ly/46OXnbG.

If the issue still happens, please make sure that you are using the latest version. Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/48aA4LZ).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/42miuRv;

Let us know how it goes.

Thanks,

Meenakshi

Angelgiovp5 · Answer

Please help.I am unable to install Acrobat on my Mac running macOS 10.15. Acrobat was working properly before, but it started showing errors. I uninstalled it and now I cannot reinstall it.The installation process gets stuck at 42%, and then an error message appears. I have already tried reinstalling several times, but the issue persists.Could you please assist me in resolving this problem?

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