Adobe Acrobat Fecha Sozinho

Hi there

Hope you're doing well, and thanks for reaching out.

Could you please confirm whether this issue occurs with a specific PDF file or with all PDFs? If possible, try opening a different PDF file and see if the problem persists. This will help us determine if the issue is file-specific or application-related.

Steps to Troubleshoot:

1. Check Acrobat Version:

   • Would you mind sharing the version of the Acrobat application you are using?
   • Open Acrobat and go to Help > About Acrobat to find the version details.
   • Ensure that you have the latest version 25.01.20432 installed.
   • If not, update Acrobat by going to Help > Check for Updates, then restart your computer and check if the issue persists.
     
     

2. Reproduce the Issue:

   • Could you describe the exact steps/workflow that lead to the issue?
   • If possible, share a short video recording or screenshots to help us understand the problem better.
     
     

3. Repair Installation (Windows Only):

   • If you are using Windows, try repairing the installation:
     • Open Acrobat and go to Help > Repair Installation
     • Restart your computer and check if the issue is resolved.
       
       

4. Further Investigation:

   • If the issue persists, we may need additional information for analysis.
   • Please collect Acrobat Crash Logs following the steps in this guide:
     🔗 Collect Logs for Crash/Freeze Issues
   • Once collected, please share the logs so our team can investigate further.