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November 30, 2023
Question

Adobe Acrobat for Microsoft Teams and GCC o365 licensees

  • November 30, 2023
  • 0 replies
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I faollowed the instructions to make Acrobat the default PDF app in Teams and it never worked. I have another Business tennant (E3) that I set it up on and it worked without issues. Then I found an interesting item at the bottom of a Microsoft KB article (https://learn.microsoft.com/en-us/microsoftteams/adobe-acrobat-pdf-viewer-teams) and the very last bullet point states:

 

  • The feature is available only for the Commercial environments and not for GCC, GCC(H), and DoD
 
So, now I know why it doesn't work, but what can I do to work around that limitation? I have about 1100 users who want the feature to work and so far, I have no answer for them.
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