Adobe Acrobat is crashing when I use e-sign on the app

Hello,

I have an Adobe Acrobat Pro subscription and I typically use it through the desktop app on PC. I routinely use the request E-signatures tool to sign contracts with clients and have never had any problems until today. Today when I use the e-signature and begin to type in the recipient’s email address, suddenly the program goes inactive and all I can see/access is a vertical toolbar. It’s very strange. The only solution to even close the program at that point is to restart. I have tried restarts, uninstalling/reinstalling, removing caches, selecting the legacy version of e-sigs (per troubleshooting). Nothing solves the issue. Can anyone help?