Adobe Acrobat keeps Freezing - How to Fix IT?

Question

I have some PDF files, while opening in Adobe Acrobat it keeps freezing and disrupting workflow and cause significant inconvenience. Any suggestion?

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20xxx Optional update, Jan 30, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3EuFN2r.

Try the suggestions from the following article and let us know how it goes: Troubleshoot Adobe Acrobat crashes

Thanks,

Anand Sri.

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