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geschinger
Participant
July 24, 2026
Question

Adobe Acrobat - native Windows on ARM (arm64) support

  • July 24, 2026
  • 1 reply
  • 16 views

At Qualcomm's annual Snapdragon Technology Summit in November of 2022 Adobe took the stage and commited to a native version of Acrobat for Windows on ARM (arm64).  It’s almost four years later and I cannot find any recent updates.

What has happened with that commitment?  Is it delayed?  Has Adobe renegged on that commitment?  I cannot find any guidance on the topic in recent years.

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 24, 2026

    ​Hi @geschinger 

    Hope you're doing well and thanks for reaching out.

    Before I point you in the right direction, it would help to understand your situation a bit better so I can give you the most accurate guidance:

    1. Which device and processor are you on? (e.g. Surface Pro with Snapdragon X Elite, another Copilot+ PC, or an older ARM device?)

    2. Which version of Acrobat are you trying to run: Acrobat Pro, Acrobat Standard, or Acrobat Reader? And are you on a subscription (Creative Cloud) or a perpetual license?

    3. What specific behavior are you seeing? Is Acrobat not installing at all, installing but crashing, running slowly, or are you simply trying to understand whether a native build exists before you buy/upgrade?

    The reason I ask is that the answer looks a bit different depending on your setup. What I can confirm right now is that only the 32-bit (x86) version of Acrobat runs on Windows ARM devices, and it does so in emulation mode, not natively. For more information, please check the help page: ARM processor support on Windows | Adobe Help Adobe

    As for the 2022 Qualcomm stage commitment, as of March 2026, Adobe's Copilot+ PC compatibility page lists Acrobat and Acrobat Reader in the "runs via emulation" category, while several other Creative Cloud apps have already achieved full native ARM status. That page is the most current public source: Adobe apps compatibility with Microsoft Copilot+ PCs Adobe

    I'll be raising this thread internally, but your answers above will help me determine whether this is a feature request (native ARM build) or an active bug (emulation mode not working correctly for you), which go to very different teams.

    Hope this information will help

    ~Amal

    geschinger
    Participant
    July 25, 2026

    Hello Amal,

    Surface Pro 11 with SnapDragon Elite.  I use Adobe Acrobat Pro which runs a bit sluggishly via the Prism emulation and ultimately trying to get rid of apps that aren’t native to avoid the battery penalty.  

    Over the past few years I’ve seen Adobe release native versions of apps for arm64 like Photoshop and Lightroom but it has been silence on a native version of Acrobat since that Nov 2022 commitment.

    Thanks,
    Greg