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AndyJHastie
Participant
September 3, 2025
Answered

Adobe Acrobat opening automatically every time I export a PDF from a MS Office App.

  • September 3, 2025
  • 1 reply
  • 152 views

Adobe Acrobat opens every time I export a PDF from an MS Office app on Mac OS. I don't want it to do this. It never used to do this. And there is no option to turn it off. Does anyone have a resolution or am I going to have to find an alternative to Adobe? 

Correct answer Meenakshi_Negi

Hi AndyJHastie,

 

Thank you for reaching out.

 

An update was released today. Please try updating the application to the latest version and see if you are still experiencing this behavior. In Acrobat, go to Menu > Help > Check for updates.

For more information on the latest released version, refer to the following page: https://adobe.ly/47kWYzM

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
September 3, 2025

Hi AndyJHastie,

 

Thank you for reaching out.

 

An update was released today. Please try updating the application to the latest version and see if you are still experiencing this behavior. In Acrobat, go to Menu > Help > Check for updates.

For more information on the latest released version, refer to the following page: https://adobe.ly/47kWYzM

 

Let us know how it goes.

 

Thanks,

Meenakshi

AndyJHastie
Participant
October 7, 2025

That made no difference. There must be a setting somewhere that causes it to open any pdfs created using the adobe plugin to open adobe acrobat. I need to fix it because Adobe freezes each time it happens