Skip to main content
K
kinga_7590
Participant
August 27, 2025
Answered

Adobe Acrobat PDF senden mit Outlook NEW

  • August 27, 2025
  • 1 reply
  • 396 views

Wir haben unsere Email-Software von David zu Outlook New umgestellt. Seitdem funktioniert die Senden-Funktion in Adobe nicht mehr. Sonst konnte man immer auf den Briefumschlag klicken und "Per Email senden" Standard-Mail. und es öffnete sich eine neue Email mit angehängter PDF drin.

 

Es ist nicht möglich Outlook New als Stadard-Programm zu hinterlegen. Bei PCs wo noch David drauf ist, wird neue David-Mail geöffnet, bei PCs mit Outlook NEW, erkennt Adobe dies nicht als Email-Programm und sagt, es wäre kein Email-Programm installiert.

 

Gibt es dafür eine Lösung? Wir versenden sehr viele PDF täglich und dies erzeugt unnötig viel Arbeitsaufwand, seit dies nicht mehr möglich ist.

 

Das Nutzen vom alten Outlook ist übrigens keine Option.

Correct answer Amal.

Hi there,

 

Hope you are doing well and thanks for reaching out and for sharing the details of the issue. I understand how important it is for you and your team to quickly send PDFs via email, and I can see how this change has disrupted your workflow.

Currently, Adobe Acrobat relies on the Windows default email program (via MAPI integration) to send files directly through the “Send by Email” option. The challenge here is that the “new Outlook” (the modern Outlook app) is not yet fully supported by Acrobat as a default mail client, which is why you’re seeing the message that no email program is installed. That’s also why Acrobat continues to work with David Mail or with the classic Outlook desktop client, but not the new Outlook app.

At this time, there’s no direct fix within Acrobat to make the “new Outlook” behave like a standard MAPI email client.

A few possible workarounds you may consider:

1. Save & Attach Manually

2. Use Acrobat’s “Share” Feature: Instead of “Send by Email,” use the Share button in Acrobat. This allows you to generate a secure link and send it via Outlook, which can sometimes be faster when sending multiple PDFs.

Since this is a known compatibility limitation, the best step would be to also submit feedback with our development team here https://adobe.ly/3JyFar6 so that full support for Outlook New can be implemented in future updates.

 

~Amal

Meet Acrobat Studio

 

1 reply

Amal.
Amal.Correct answer
Legend
August 27, 2025

Hi there,

 

Hope you are doing well and thanks for reaching out and for sharing the details of the issue. I understand how important it is for you and your team to quickly send PDFs via email, and I can see how this change has disrupted your workflow.

Currently, Adobe Acrobat relies on the Windows default email program (via MAPI integration) to send files directly through the “Send by Email” option. The challenge here is that the “new Outlook” (the modern Outlook app) is not yet fully supported by Acrobat as a default mail client, which is why you’re seeing the message that no email program is installed. That’s also why Acrobat continues to work with David Mail or with the classic Outlook desktop client, but not the new Outlook app.

At this time, there’s no direct fix within Acrobat to make the “new Outlook” behave like a standard MAPI email client.

A few possible workarounds you may consider:

1. Save & Attach Manually

2. Use Acrobat’s “Share” Feature: Instead of “Send by Email,” use the Share button in Acrobat. This allows you to generate a secure link and send it via Outlook, which can sometimes be faster when sending multiple PDFs.

Since this is a known compatibility limitation, the best step would be to also submit feedback with our development team here https://adobe.ly/3JyFar6 so that full support for Outlook New can be implemented in future updates.

 

~Amal

Meet Acrobat Studio

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices