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Participant
August 27, 2025
Answered

Adobe Acrobat PDF senden mit Outlook NEW

Wir haben unsere Email-Software von David zu Outlook New umgestellt. Seitdem funktioniert die Senden-Funktion in Adobe nicht mehr. Sonst konnte man immer auf den Briefumschlag klicken und "Per Email senden" Standard-Mail. und es öffnete sich eine neue Email mit angehängter PDF drin.

 

Es ist nicht möglich Outlook New als Stadard-Programm zu hinterlegen. Bei PCs wo noch David drauf ist, wird neue David-Mail geöffnet, bei PCs mit Outlook NEW, erkennt Adobe dies nicht als Email-Programm und sagt, es wäre kein Email-Programm installiert.

 

Gibt es dafür eine Lösung? Wir versenden sehr viele PDF täglich und dies erzeugt unnötig viel Arbeitsaufwand, seit dies nicht mehr möglich ist.

 

Das Nutzen vom alten Outlook ist übrigens keine Option.

Amal.
Amal.Correct answer
Legend
August 27, 2025

Hi there,

 

Hope you are doing well and thanks for reaching out and for sharing the details of the issue. I understand how important it is for you and your team to quickly send PDFs via email, and I can see how this change has disrupted your workflow.

Currently, Adobe Acrobat relies on the Windows default email program (via MAPI integration) to send files directly through the “Send by Email” option. The challenge here is that the “new Outlook” (the modern Outlook app) is not yet fully supported by Acrobat as a default mail client, which is why you’re seeing the message that no email program is installed. That’s also why Acrobat continues to work with David Mail or with the classic Outlook desktop client, but not the new Outlook app.

At this time, there’s no direct fix within Acrobat to make the “new Outlook” behave like a standard MAPI email client.

A few possible workarounds you may consider:

1. Save & Attach Manually

2. Use Acrobat’s “Share” Feature: Instead of “Send by Email,” use the Share button in Acrobat. This allows you to generate a secure link and send it via Outlook, which can sometimes be faster when sending multiple PDFs.

Since this is a known compatibility limitation, the best step would be to also submit feedback with our development team here https://adobe.ly/3JyFar6 so that full support for Outlook New can be implemented in future updates.

 

~Amal

Meet Acrobat Studio

 

2 replies

Participant
October 2, 2026

I really really really wonder why the maker of the world’s most used PDF reading program can't find a way to fix the simple sending of an e-mail with the worlds most used business end user operating system while others can. PDF-XChange for instance.

Either Adobe is FULL OF FUCKING IDIOTS or they simple don't want to. I'm very afraid it's the first to be honest but here we are.

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Amal.
Amal.Correct answer
Legend
August 27, 2025

Hi there,

 

Hope you are doing well and thanks for reaching out and for sharing the details of the issue. I understand how important it is for you and your team to quickly send PDFs via email, and I can see how this change has disrupted your workflow.

Currently, Adobe Acrobat relies on the Windows default email program (via MAPI integration) to send files directly through the “Send by Email” option. The challenge here is that the “new Outlook” (the modern Outlook app) is not yet fully supported by Acrobat as a default mail client, which is why you’re seeing the message that no email program is installed. That’s also why Acrobat continues to work with David Mail or with the classic Outlook desktop client, but not the new Outlook app.

At this time, there’s no direct fix within Acrobat to make the “new Outlook” behave like a standard MAPI email client.

A few possible workarounds you may consider:

1. Save & Attach Manually

2. Use Acrobat’s “Share” Feature: Instead of “Send by Email,” use the Share button in Acrobat. This allows you to generate a secure link and send it via Outlook, which can sometimes be faster when sending multiple PDFs.

Since this is a known compatibility limitation, the best step would be to also submit feedback with our development team here https://adobe.ly/3JyFar6 so that full support for Outlook New can be implemented in future updates.

 

~Amal

Meet Acrobat Studio

 

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