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Participant
November 4, 2024
Question

Adobe Acrobat Preventing Sleep on Mac Computers

  • November 4, 2024
  • 1 reply
  • 406 views

I’ve been experiencing an issue with my Mac Studio not going to sleep and keeping the display from turning off automatically. I’ve narrowed down the problem and identified a few programs that might be the culprit. I believe the latest version of Acrobat is preventing my computer from going to sleep. I’ve tried forcing my Mac to turn off the screen after a minute, but with Acrobat open, it won’t turn off the screen, leaving the display on for hours. But I also believe there are a few other programs that have also been affecting my Mac at the same time. This would include Illustrator. Once those programs are closed, the Mac starts going to sleep.

1 reply

Participant
January 7, 2025

I've run into this same issue, has anybody found a work around besides having to close the programs?

Participant
August 6, 2025

Doesn't look like it, because I'm having the exact same issue with Acrobat and Illustrator. So glad I'm paying  roughly $90 CAD for sub par software.

Community Manager
August 14, 2025

Hi @jackie_8896

 

I have Acrobat installed, and it is always open on my machine. My laptop works normally, going to sleep and the screen saver mode without any trouble. 

Here is my system info: 

 

 

Could you share details of your machine and what the sleep time is set to? And have you tried changing it and seeing if that makes any difference?

 



Best regards,
Tariq | Adobe Community Team